Use Technology to Save

Use Technology to Save You Time and Money

Technology and automation have had a huge impact on business in the 21st century. All brokers are required to have, at minimum, automated systems that exchange shipment data with U.S. and Canada Customs.

Many brokers offer additional technology tools and/or use specific systems in-house that can help you increase your efficiency, control your costs, and reduce your risk of non-compliance. These include proprietary imaging solutions, Electronic Data Interchange (EDI) solutions, e-billing options, File Transfer Protocol (FTP) tools and more.

These solutions can reduce paperwork, simplify your accounting and help keep your business in good standing with Customs. Check with your broker about the technology offerings they have at hand and how they can help you improve efficiency and reduce costs.

4. Provide Personalized Service

Your business needs are unique, and your broker should be flexible and responsive to those needs. Particularly as a small business with a low volume of imports or exports, you need a broker that’s going to pay attention to the details and take a deep interest in the success of your business. 

Your broker should provide you with a dedicated contact, one who’s easy to reach and who can develop a real sense of your business and your needs. This dedicated representative can become an extension of your business, someone who can anticipate your needs and help expedite any concerns or issues you might have. The flexibility to solve problems quickly can keep your shipments moving and your costs low.

When you work with a customs broker that’s invested in your success, it can help your business reach new markets while keeping costs and compliance risks low. Talk to your broker today to ensure your small business needs are being met.